Questions to Mattress / Pillows / Toppers

Frequently Asked Questions to Mattress / Pillows / Toppers

Are you curious about mattresses, pillows, or toppers? Look no further! Below are some frequently asked questions that you may have for mattress manufacturers. Click on any of them to get the answers, and if you have any additional questions, let us know! We’re here to provide you with all the information you need to make an informed decision about your next mattress purchase. So take a look, and get the answers to all your questions today!

What Certifications do Your Mattresses Have?2024-05-04T07:51:02+00:00

Our mattresses hold several important certifications, demonstrating our commitment to safety, quality, and environmental responsibility. These include:

  • CertiPUR-US®: This certification ensures our foams are made without ozone depleters, PBDE flame retardants, heavy metals like mercury and lead, formaldehyde, and phthalates. It also guarantees low VOC (volatile organic compound) emissions for better indoor air quality.

  • OEKO-TEX® Standard 100: This rigorous certification tests every component of our mattresses, from threads to foams, for harmful substances. An OEKO-TEX®-certified mattress is free of a wide array of potentially hazardous chemicals.

We may not have certifications for every single mattress model. Please check the specific product description or contact our customer support for the certifications of a particular mattress you are interested in.

May I arrange a factory tour?2024-05-04T07:52:01+00:00

Yes, you are always welcome to visit our main factory in China. Please contact our sales team to schedule and arrange your tour.

What are the common foam types and grades for mattresses ?2023-01-02T07:32:42+00:00

There are several types of foam that are commonly used in mattresses:

  1. Polyurethane foam: This is the most common type of foam used in mattresses. It is a synthetic foam that is made from a combination of chemicals and has a spongy, bouncy feel.
  2. Memory foam: This type of foam is also known as viscoelastic foam. It is made from polyurethane, but has the ability to contour to the shape of the body, which makes it great for pressure relief.
  3. Latex foam: This type of foam is made from natural rubber and has a springy, bouncy feel. It is often used as a top layer in mattresses because of its ability to contour to the body and provide good support.
  4. Gel foam: This type of foam is made from polyurethane and has a gel-like substance mixed in to help with temperature regulation. It is often used as a top layer in mattresses to help keep the sleeper cool.
  5. Hybrid foam: Hybrid foam mattresses are made from a combination of two or more types of foam. They are designed to provide the benefits of multiple types of foam in one mattress.
How to control the quality of mattress?2022-03-27T09:40:03+00:00

Sikoala has an in-house quality team and facilities to do quality controls for mattresses. There are a total of 10 steps to ensure every piece of mattress or topper is of premium quality.

  1. Appearance check
  2. Quantity check
  3. Color check
  4. Rub test
  5. Size and weight check
  6. Label check
  7. Packaging check
  8. Function check
  9. Smell check
  10.  Resilience check
Is there any custom mattress service?2022-03-27T09:36:48+00:00

Yes, ODM/OEM mattress services for custom mattresses are available at Sikoala. Our R&D and design dept are well experienced with various requirements from brand and buyers worldwide. We accept any custom requirements, please talk to our team.


What will be the payment term?2022-12-31T04:10:50+00:00

The payment term is L/C at sight or 100% T/T in advance.

What will be the delivery term?2022-12-31T04:11:18+00:00

It takes around 25 to 30 days base on FOB China or FOB Taiwan.

How long does it take for a rolled mattress to recover?2022-03-27T09:27:04+00:00

The roll up mattresses will recover 90% within 24 hours and will recover 100% after 7 to 10 days.

How long does it take for one sample for review?2022-03-27T09:37:22+00:00

It takes around 10 days for one sample. Request a sample! 


What is the MOQ?2022-12-31T04:12:08+00:00

One container of mattresses is acceptable and different sizes and models can be mixed in one container.

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